Frequently Asked Questions
Yes, free standard shipping on all U.S. orders over $200.
Yes, we ship worldwide. International rates are calculated at checkout based on your destination. Any customs duties or taxes are the responsibility of the recipient and are due on delivery.
Don't see your country at checkout? Please contact us, we can usually add it.
All orders are shipped within 1-3 business days. You'll receive a second email with tracking information once your order leaves our warehouse.
Email us at hello@yourmantelpiece.com and we'll sort it out.
Unused items in an undamaged box can be returned within 30 days of purchase for store credit or a refund. Please contact us for returns.
Since glass is fragile, we recommend always carrying your Vase with two hands. But we also know accidents happen. While we can't offer a full replacement, every part of The Vase is sold separately, so one break doesn't mean replacing the whole thing. Shop replacement parts or contact us and we'll help you find the right piece.
Soak the base in a mixture of coarse salt and rubbing alcohol, shake gently, then rinse thoroughly with warm water. Let it dry completely before reassembling.

